SMART FABO DEAL

Order cancellation policy

The order and order cancellation policy include how orders are placed and how they can be canceled.

Order Processing:

We endeavor to process orders promptly upon receipt. Orders are typically processed within 1-3 business days, excluding weekends and holidays. 

Orders may be cancelled for a full refund if payment has been made online  & the cancellation request is made within [12] hours or before dispatched of placing the order. After this time frame, orders may be subject to our standard refund policy. 

Order Cancellation Procedure:

To cancel your order, you must cancel it within 24 hours of placing the order after it has been verified.

Decision to Cancel the Order:

If your order has been processed and you are not allowed to cancel your order. If your order has been dispatched, you will not be allowed to cancel it, and the cancel button will disappear.

Change in Order Cancellation Policy:

 Please note that this order and order cancellation policy are subject to change without prior notice. 

·         Orders can be cancelled up to 12hours from the order time.

·         If the order is cancelled within 12 hours and payment has been made online, a refund will be issued.

·         Orders cannot be cancelled if they are delayed or have been dispatched. Once an order has been dispatched, the cancel button will disappear.

Returns & refund policy

These terms and conditions outline the return & refund policy of smart fabo deal for purchases made on our website. By placing an order, you agree to adhere to the following refund terms:

Refund eligibility:

1. Eligible products: refunds are only available for eligible products as determined by smart fabo deal. Certain restrictions may apply based on the nature of the product or the reason for return.

2. Physical products :  we hope you are satisfied with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help. You have 72 hours to return an item from the time you received it. To be eligible for a refund, items must be returned in their original condition, unused, and in the original packaging. Any items that are damaged, altered, or not in their original packaging may not be eligible for a refund.

3. Digital products :we do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

4. Shipping: you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-refundable items: certain items may not be eligible for refunds, including but not limited to:

1. 1. Digital products or downloadable content

   2. Customized or personalized items

   3. Perishable goods

   4. Gift cards or promotional vouchers

6.       Returns:  smart fabo deal accepts returns within 72 hours of the delivery date and time.to be eligible for a return, the item must be unused and in the same condition as received, with the original packaging intact. Your item needs to have the receipt or proof of purchased

7.       Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.

8.       To initiate a return, customers must contact smart fabo deal customer service at [[email protected]] to obtain a return merchandise authorization (rma) number.

1. Authorization: our customer service team will assess your return request and provide authorization if the return meets our eligibility criteria.

2. Return shipping: if the return is approved, you will be responsible for shipping the item(s) back to smart fabo deal at your own expense, unless the return is due to an error on our part.

3. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item if your return meets our eligibility criteria. We will initiate a refund

Refund methods:

1. Original payment method: refunds will be issued to the original method of payment used for the purchase. Depending on your payment provider, it may take several business days for the refund to appear in your account.

2. Gift cards: if the original payment was made using a gift card or store credit, the refunded amount will be credited back to the same gift card or store credit.

Contact us:

If you have any questions or concerns regarding our terms of refunds, please contact our customer service team for assistance.

Terms of payments

These terms of payments govern the payment transactions made on the smart fabo deal website. By making a purchase through our platform, you agree to abide by these terms.

Payment Methods:

We accept the following payment methods for purchases on our website:

1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

2. Online Payment Gateways: We use secure online payment gateways to process transactions, such as PayPal, Stripe, and others.

3. Cash on Delivery (COD): For eligible orders, we offer cash-on-delivery as a payment option.

4. Please note that COD may not be available for all locations or products.

Payment Processing:

1. Authorization: When you place an order, we will authorize your payment method for the total amount of the purchase.

2. Payment Confirmation: Once your payment is authorized, we will send you a confirmation email or notification to acknowledge receipt of your order and confirm payment.

3. Currency: All prices on our website are listed in [Indian currency]. You will be charged in the same currency for your purchase.

Payment Security:

We prioritize the security of your payment information and use industry-standard encryption technologies to protect your data during transmission. We do not store your payment details on our servers after the transaction is complete.

Payment Terms:

1. Full Payment: You are required to pay the full amount for your order at the time of purchase, unless otherwise specified.

2. Taxes and Fees: Prices listed on our website are inclusive or exclusive of applicable taxes and fees.

3. Additional charges, such as shipping fees, may apply and will be clearly indicated during checkout.

4. Order Confirmation: Your order is confirmed only after successful payment authorization and receipt of payment confirmation from our payment processor.

Refunds:

Refunds for eligible cancellations or returns will be issued to the original payment method used for the purchase. Please refer to our Refund Policy for more information on refund eligibility and procedures.

Changes to Payment Terms:

We reserve the right to update or modify these Terms of Payments at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us:

If you have any questions or concerns about our Terms of Payments, please contact us at [at [email protected]  ].

Terms of Shipping

The following terms and conditions govern the shipping procedures and policies of Smart Fabo Deal. By placing an order on our website, you agree to comply with these terms:

Shipping Methods:

1. Standard Shipping: We offer standard shipping services for all orders, with estimated delivery times provided during checkout.

2. Expedited Shipping: Expedited shipping options may be available for certain products or regions, allowing for faster delivery at an additional cost.

3. In-Store Pickup: Depending on availability, customers may have the option to pick up their orders from our physical store location.

Shipping Charges:

1. Shipping Fees: The cost of shipping will be calculated based on factors such as the shipping destination, selected shipping method, and the weight or dimensions of the order.

2. Free Shipping: We may offer free shipping promotions for qualifying orders. Details regarding eligibility criteria will be provided during checkout.

Shipping Timelines:

1. Estimated Delivery Dates: We provide estimated delivery dates during the checkout process based on the shipping method and destination.

2. Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions or logistical issues may cause delays. We appreciate your patience in such situations.

Shipping Address:

1. Accuracy: It is your responsibility to provide accurate and complete shipping information, including the recipient’s name, address, and contact details.

2. Changes: If you need to update or modify the shipping address after placing your order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, but changes may not always be possible.

Shipping Confirmation:

1. Confirmation Email: Once your order has been shipped, you will receive a confirmation email or notification containing tracking information, if available.

2. Receipt of Goods: Upon receiving your order, please inspect the package carefully for any signs of damage or tampering. If you notice any issues, please contact us immediately.

Undeliverable Packages:

1. Reasons for Non-Delivery: If a package is returned to us as undeliverable due to incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange for re-shipment or provide a refund, minus any applicable return shipping charges.

2. Re-shipment Attempts: We may make additional attempts to deliver undeliverable packages, subject to additional fees.

Contact Us:

If you have any questions or concerns regarding our Terms of Shipping, please contact our customer service team for assistance.